Who will win the battle for the global dominance of Artificial Intelligence?

The United States currently leads this technology worldwide, but the truth is that China could surpass the American giant in the coming years, due to the ambitious national strategy promoted by the Government of the Asian country, in collaboration. The battle between the great world powers to become a benchmark in the development of Artificial … Read more

customer service is in the hands of artificial intelligence: the difficult balance that chatbots must strike

If they are too intelligent, the consumer will receive them with suspicion, but if they are too inept, they will not like the experience either. More and more companies are putting customer service functions in the hands of artificial intelligence. In fact, the overload on their customer service departments during the pandemic, when many consumers … Read more